Frequently Asked Questions
Is Peony + Charm Sustainable
Yes, and every company we work with we ensure are as sustainable as possible.
Handmade to order in England, reducing overproduction
Luxury sustainable fabrics
Premium share returning inserts
Recycle pad option to reuse a pad and simply purchase a new cushion cover
Sustainably printed in the UK
Original artwork surface pattern design (no AI)
Supporting creative communities
Eco-conscious small business
What if I want to return my order?
Please return your order within 30 days for a refund as we want you to be delighted. If it is after 30 days please contact info@kellyrideout.co.uk
How long will my delivery take?
please see Delivery and Service
Where is my order made?
Items are printed and handmade in England
How do I care for my cushion?
Care instructions - wash at 30°C, low tumble dry heat, hang to dry, do not wring, low heat iron

