Return and Refund Policy

All items are made to order through a print-on-demand service, specifically customised for your order. Due to the custom nature of these products, we do not accept returns or offer exchanges. Please ensure you review your order carefully before purchasing. If you receive a damaged or defective product, please contact us within 14 days of receipt, and we will arrange for a replacement.

Exceptions:

- Damaged or defective products

- Incorrect items due to fulfillment errors

To request a replacement for a damaged or defective item, please email us at studio@kellyrideout.co.uk with a photo of the issue and your order number.

Terms of Service and Delivery Policy

By placing an order through this website, The Curious Peony you agree to the following terms:

- All items are print-on-demand and made specifically for your order.

Delivery times are as follows:

UK customers: Orders are custom printed and shipped with an estimated delivery time of 5-7 business days.

European customers: Orders are custom printed and shipped with an estimated delivery time of 5-11 business days.

U.S. and rest of world customer: Orders are custom printed with an estimated delivery time of 6-12 business days.

You are responsible for providing accurate delivery details and ensuring that your country's customs regulations are adhered to. Delivery costs, taxes, and potential customs fees are outlined at checkout and are non-refundable once your order has been placed.

Disclaimer:
We reserve the right to update or modify the terms of service at any time without prior notice.

Contact Us

If you have any questions about this Privacy Policy, you can contact us by email: studio@kellyrideout.co.uk